Legal
Privacy Policy
How STEPMOTECH collects, uses, and protects personal data, and the rights available to you regarding your information.
1. Information Collection
STEPMOTECH follows the minimum necessity principle when collecting personal data. We collect the following categories of information: identity identification (name, username, and password); contact and transaction information (email address, phone number, and delivery address); and device and network information (device type, operating system, browser type, IP address, accessed pages, and dwell time).
Anonymized information that cannot be linked to an identifiable individual is not considered personal information under this policy and may be used for any legitimate business purpose.
2. Purpose of Information Use
To process orders and deliver products purchased through the storefront.
To ensure account security and send transaction progress and account changes via email or phone.
To analyze user behavior for the purpose of optimizing and improving our website.
Marketing communications are sent only with your explicit opt-in consent. You may unsubscribe at any time.
3. User Rights Protection
You have the right to access the personal information we hold about you. You may request data portability of your personal information. You may unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact our DPO using the details provided in the footer of this page.
Contact
Legal: support@stepmotech.online
Data Protection Officer, STEPMOTECH Compliance Office: support@stepmotech.online
STEPMOTECH Compliance Office, UNIT B53, 2/F, KWAI SHING IND BLDG PHASE 1, 36-40 TAI LIN PAI ROAD, KWAI CHUNG, N.T. HONG KONG
Version history
v4.0 · June 7, 2026 — Revised to reflect minimum necessity collection principle, defined purposes of information use, and user rights protections.
v3.0 · May 1, 2026 — Added explicit GDPR legal-basis table and CCPA request routing.
v2.2 · August 20, 2025 — Updated international transfer safeguards to reference SCCs.
v2.0 · January 15, 2025 — Separated cookies detail into a dedicated Cookies Policy.