Company
Global offices and warehouse contact points behind the storefront support flow.
Use this page when you need the operating centers, warehouse addresses, direct lines, and support routing context that sit behind the public commerce site.
Office / Warehouse
Operate Center
UNIT B53, 2/F, KWAI SHING IND BLDG PHASE 1, 36-40 TAI LIN PAI ROAD, KWAI CHUNG, N.T. HONG KONG
Global Support: +1-518-722-7315
support@stepmotech.online
Mon - Fri: 09:00 - 18:00 Hong Kong Time (HKT)
EU and US overlap windows are used for urgent logistics and engineering coordination.
Emergency line-down issues should go to the global support line or WhatsApp intake first.
Map placeholderOperate CenterStatic map slot for office wayfinding. This can be replaced later with a real embed without changing the page layout.
Office / Warehouse
Technical Support Center & Warehouse
UNIT B53, 2/F, KWAI SHING IND BLDG PHASE 1, 36-40 TAI LIN PAI ROAD, KWAI CHUNG, N.T. HONG KONG
Global Support: +1-518-722-7315
support@stepmotech.online
Mon - Fri: 09:00 - 18:00 Hong Kong Time (HKT)
EU and US overlap windows are used for urgent logistics and engineering coordination.
Emergency line-down issues should go to the global support line or WhatsApp intake first.
Map placeholderTechnical Support Center & WarehouseStatic map slot for office wayfinding. This can be replaced later with a real embed without changing the page layout.
What each office supports
Operational routing
Operate Center handles sales coordination, partner communication, and commercial routing.
Technical Support Center & Warehouse handles stock support, engineering triage, and after-sales warehouse coordination.
Support, logistics, and RMA cases can still start on the public support pages even when they eventually land at one of these locations.